The club Superstore at Vitality Stadium will remain closed to in-person purchase until further notice.

Whilst government guidelines have allowed non-essential stores to reopen from Monday, the decision has been taken with staff safety in mind, as well as keeping footfall around Vitality Stadium to a minimum.

Our service to you will operate under the following conditions:

We assure you that all orders will be handled, picked and packed in a sanitary environment to provide maximum hygiene and security.

To protect our staff, and to ensure that social distancing measures are adhered to at all times, we will only permit a limited number of staff to operate in our warehouse to pick and pack orders.

Delivery times will be affected by the service available from our couriers, and the limitations we have imposed on staffing levels. We thank you for your patience.

  • UK orders: Please allow up to 7 working days for delivery.
  • Orders outside the UK: Please check with the postal service in your country for the latest information on any restrictions.

As this situation is changing on an almost daily basis, updates will be provided on this page and also on the club website where necessary.

You can also follow our Superstore Twitter account to keep up to date with all the latest offers and updates on the reopening of the Vitality Stadium store.

To contact us please email or call us on 0344 576 1910 option 2 with any enquiries and a member of our team will respond as soon as possible.

For Royal Mail’s latest service update, please visit

For the latest government advice on COVID-19, please visit

For ticketing queries you can access tickets at, email or call 0344 576 1910 option 1.

Many thanks for your continued support and understanding at this time.

By using our website, you agree to our use of cookies to enhance your experience.